Privacy Policy
SMS Privacy Information
Introduction
Builder Clarity values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
Collection and Use of SMS Data
When you communicate with Builder Clarity via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Providing customer support
This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
Builder Clarity employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Builder Clarity does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of Builder Clarity, its users, or others
Your Rights
User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at Builder Clarity.
Retention policy
Indicate how long data is stored and the criteria for its deletion.
Changes to this SMS Privacy Policy
Builder Clarity reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us per the below.
Contact
For questions and/or comments about our Privacy Policy and this statement, please contact us by using the following contact details:
Builder Clarity
112 Broadway St.
Durham, NC 27701
Website: https://www.builderclarity.com
Email: privacy@builderclarity.com
Phone number: 919-526-0526
Who we are
Welcome to https://www.builderclarity.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Builder Clarity LLC (collectively, “Services”) (“Authorized Customers”).
What personal data we collect and why we collect it
What Is Personally Identifiable Information?
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, etc.
Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the renovation desired to be completed, and the customer’s estimated budget for a renovation project.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to make appropriate service offerings, to fulfill buying and selling requests on the Site, and to customize the Site. We may email and/or call Visitors and Authorized Customers about their renovation quote. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.
With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may only be shared with authorized employees of Builder Clarity Inc for the purpose of fulfilling customer requests. We may share information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our designated marketing agency, solely for analytics purposes. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Builder Clarity LLC is securely stored and is not accessible to third parties or employees of Builder Clarity LLC except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at bcoffice@builderclarity.com
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select.
Cookies used by our service providers
Our service providers, such as scheduling and social media apps, use cookies and those cookies may be stored on your computer when you visit our website.
How does Builder Clarity use login information?
Builder Clarity uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track use of the site, and gather broad demographic information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Links:
https://www.builderclarity.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
How long we retain your data
For users that request a quote or information via on our website, we also store the personal information they provide. We keep this data indefinitely for our records. All users can see, edit, or request us to delete their personal information at any time.
How does the Site keep Personally Identifiable Information secure?
While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
What rights you have over your data
If you have contacted us in the past, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at bcoffice@builderclarity
Your rights
These are summarized rights that you have under data protection law
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability
The right to complain to a supervisory authority
The right to withdraw consent
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.